At Shadi Patrika, we provide premium digital wedding invitation templates and related digital services.
Since our products are digital and the selected plan becomes available immediately after successful payment, all purchases are considered final and are non-refundable once the plan has been purchased and activated.
Important: Once a customer purchases a plan, the purchase cannot be cancelled or refunded simply because the customer does not like the selected design, changes their mind, or decides not to use the plan.
Shadi Patrika provides a collection of predefined digital invitation templates across different categories and occasions.
The available templates, categories, designs, layouts, animations, colours and other design elements are provided as part of the website's predefined template collection.
Customers are able to view and select from the available designs and categories before creating their invitation. Therefore, dissatisfaction with the appearance, style or design of a predefined template does not qualify for a refund after purchasing a plan.
We strive to provide a smooth and satisfactory experience to our customers. However, due to the digital nature of our service, plan purchases are non-refundable.
Refunds may only be considered in exceptional circumstances where the issue is caused by a technical or payment-related problem on our end.
Refunds may be considered only under the following circumstances:
Refunds will not be provided for the following situations:
Customers are advised to review the available templates and categories before purchasing a plan. Shadi Patrika provides predefined templates on the website so customers can understand the available design options before making their purchase.
By purchasing a plan, the customer acknowledges that they have reviewed the available template options and agree to use the designs and features provided by Shadi Patrika.
If you experience a genuine technical problem with your purchased plan, please contact our support team. We will first attempt to identify and resolve the issue.
If the issue is verified to be caused by a technical problem on our end and cannot be resolved, the case may be reviewed for a possible refund according to this policy.
If your payment was deducted but the plan was not activated due to a technical issue, please contact us with the relevant payment details.
Duplicate payments or other verified payment-processing errors may be reviewed for a refund.
If you experience any technical issue or believe that your case falls under one of the exceptional refund circumstances mentioned above, please contact our support team within 3 days of your purchase.
Email: support@shadipatrika.in